Cognizant Recruitment Drive | Freshers | Customer Support | BA, BBA, BCA, B.Com, B.Sc, BSW, MA, MBA, MCA, M.Com | Pune
Company: Cognizant Technology Solutions India Ltd
Cognizant Recruitment Drive:- Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Head-quartered in Teaneck, New Jersey (U.S.)
Over two thirds of its employees are based in India. Cognizant is listed in the NASDAQ-100 and the S&P 500 indices. Originally founded as an in-house technology unit of Dun & Bradstreet in 1994, Cognizant started serving external clients in 1996.
Website: www.cognizant.com
Positions: Process Executive/ Senior Process Executive (Voice Process)
Role: Customer Support
Salary: Best in Industry
Experience: Freshers (0 – 4 Years)
Job Location: Pune
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Eligibility Criteria for Cognizant Recruitment Drive:
- BA, BBA, BCA, B.Com, B.Sc, BSW, MA, MBA, MCA, M.Com
- 2017, 2018, 2019, 2020, 2021 Batch
Job Responsibilities:
- Must be fluent in Hindi & English (English language to be international standard and neutral Hindi (with no MTI))
- Customer service role-80% voice process & 20% email and chat support, should be OK to take 80-90% Hindi calls
- 24X7 shifts
- Somebody from banking customer service role is an added advantage
- Good understanding on UPI/ online transactions (Candidate should be able to speak on how online shopping/transaction works)
- Immediate joiners required
- Should be OK to relocate and WFO from immediate basis.