Tata Communications Recruitment 2021 | Freshers | Junior Customer Service Executive | BE/ B.Tech – CSE/ EEE/ ECE; BCA/ B.Sc | 2019 – 2021 Batch | Chennai
Company: Tata Communications Ltd
Tata Communications Recruitment 2021:- Tata Communications is a global company with its roots in the emerging markets. Headquartered in Mumbai and Singapore, it has more than 8,000 employees across 38 countries.
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Company Website: www.tatacommunications.com
Positions: Junior Customer Service Executive
Experience: 0 – 2 years
Salary: Not disclosed
Job Location: Chennai
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Qualification for Tata Communications Recruitment 2021:
BE/ B.Tech – CSE/ EEE/ ECE; BCA/ B.Sc
Job Description:
- Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning.
- Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks.
- Ensure availability of inventory of network systems and bandwidth in provisioning on networks. Analyze need for capacity augmentation/ optimization to address capacity crunch in networks.
- Plans, organizes and directs all operations with respect to installation support, network service and major moves.
- Identify and lead implementation for any new network updates. Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications. Manage and monitor planning and delivery of orders in terms of configuration management.
- Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team.
- Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.
- Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary. Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement.
- Ensures that all installation functions are performed in a timely fashion to meet specifications.
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How to Apply for Tata Communications Recruitment 2021?
Candidates may apply through online mode ASAP.
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