Kyndryl off campus drive 2023 : Kyndryl is currently recruiting Associate Technical Engineers through off-campus placements for the Bangalore location. The positions are open to candidates from the 2021, 2022, and 2023 batches. Eligible candidates include those with a degree in BE/B.Tech/ME/M.Tech/B.Sc/M.Sc/BCA/MCA/Diploma. Further details are provided below:
Kyndryl off campus drive 2023
| Company Name | IBM Kyndryl |
| Website | Click here |
| Designation | Associate Technical Engineer Customer Service Representative |
| Eligibility | BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma |
| Batch | 2021, 2022, 2023 |
| Job location | Bangalore |
| Salary- CTC | Not disclosed |
| Experience | Freshers |
| Last Date to Apply | Apply ASAP |
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Kyndryl off campus 2023 Drive: Responsibilities
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.
- Providing remote Infrastructure support delivery and performing problem cause analysis.
- Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
- Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipating customer needs and effectively addressing concerns related to their issue or resolution.
- Providing direct technical assistance to customers via phone, email, and chat.
