Fidelity Investments Recruitment 2022 | Associate System Engineer | BE/ B.Tech/ B.Sc – Computers/ IT | 2018 – 2020 Batch | Bangalore
Company: Fidelity Investments
Fidelity Investments Recruitment 2022:Fidelity is committed to making our financial expertise widely available and successful in assisting individuals in living the lifestyles they desire. We are a privately held corporation that places a high importance on developing and sustaining a work environment that attracts top talent and shows our dedication to our employees. We’re proud of our diverse and inclusive workplace, where we value and respect our employees’ different opinions and experiences. With operations in Bangalore and Chennai, Fidelity India has been the Global Inhouse Center of Fidelity Investments since 2003. Visit India.Fidelity.com for more information on working at Fidelity.
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Company Website: www.fidelity.com
Positions: Associate System Engineer
Experience: 1-3 years
Job Location: Bangalore
Salary: Best in Industry
Eligibility Criteria for Fidelity Investments Recruitment 2022:
- 1 to 3 years of experience in IT infrastructure and Application support
- Graduate in IT or relevant Degree
- MCSE or MCITP
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Job Description:
Fidelity Investments Enterprise Infrastructure is seeking a highly talented & motivated individual with solid hands on expertise on Desktop support. This role will be of a team member responsible for day to day operations as well as contributing to organization initiatives. The candidate must be flexible to accommodate the business changes efficiently and will be expected to work with Business partners to continuously strive to improve the quality of operations. This individual must be able to thrive in a fast-paced, dynamic, ever-changing environment. The role is based in Bangalore, India.
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Job Responsibilities:-
- Ensure the availability of End User services during India and/or US business hours
- Collaborate with other Fidelity support groups in and out of India
- Supervision of installation of new IT infrastructures
- SLA Adherence
- Customer Service Excellence
- Provide support to general workspace equipment (like Laptop, Desktops, Mobile, Printers, Network , Meeting Room support, etc..)
- Maintain the compliance of the PC builds with Fidelity Standards
- Produce the necessary reports and statistics to control the team productivity and give a proactive answer to re-occurring issues.
- Problem resolution – dealing with escalated issues, liaison with Systems support groups, Network Operations group, external vendors and business units to resolve issues
- Lead root cause analysis to prevent recurrence
- Flexible to work in shifts and support operations 24/5 around the clock
How to Apply for Fidelity Investments Recruitment 2022?
Desirous candidates may apply through online mode ASAP.
Apply Link: Click Here
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