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Software Engineering work focuses on developing software for use in operating/controlling computer hardware, which provides a platform for running end user applications. Systems software is written using lower-level programming languages and includes operating systems, device drivers, compilers, utilities, etc.

Responsibilities

• Customer Success Analyst is responsible for responding to and resolving customer problems via calls, emails and remote access for Aptean products.
• The support focuses on in-depth problem analysis of Aptean products and their integration into enterprise-wide mixed environments.
• Isolate and provide resolution to customer issues or qualify them for further assistance from R&D or other functions.
• Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through and consistently keep commitments.

Qualification and Skills Required

• MBA/MCA
• 2020, 2021, 2022, 2023 batch
• Excellent analytical and investigative skills in terms of approaching a problem.
• Quick to learn product and its functionalities, having an ERP background is an added advantage.
• Good business acumen.
• Should be able to explain technical procedures clearly to the customers.
• Excellent communication and interpersonal skills. Should be able to drive customer connections along with R&D folks independently.
• Mandatory Technical skills include – Writing TSQL queries, debugging SQL stored procedures, reading and understanding SQL profiler, familiarity with visual studio, good understanding of windows operating system and IIS (Internet Information Server).

Recruitment Process of Aptean

• Application Screening
• Online Aptitude Assessment
• Techno managerial Interview

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About Company

Aptean stands as one of the global leaders in providing industry-specific software, empowering our clients to anticipate and adapt to what comes next. Our specialized enterprise resource planning and supply chain solutions are tailored to meet the unique requirements of manufacturers and distributors across more than 20 industries. Additionally, our compliance solutions cater to specific markets like finance and life sciences. Overall, Aptean’s solutions are trusted by over 6,500 customers worldwide.

With the flexibility of both cloud and on-premise deployment options, Aptean’s products, services, and unparalleled expertise contribute to the growth and success of businesses of all sizes. Headquartered in Alpharetta, Georgia, Aptean has a presence in North America, Europe, and the Asia-Pacific region.

How to apply for Aptean off campus hiring drive 2024?

Apply Link: Click here