Eligibility Criteria for Gojek Recruitment 2021:

BE/ B.Tech – Computer Science/ IT

Job Description:
Engineering is at the heart of everything we do at Gojek: it’s how we bring our ideas to life and into the lives of our consumers. As an associate software engineer on the Engineering platform, you’ll be in charge of developing scalable PaaS services aimed at improving engineering experience across Gojek’s many product groups.

You’ll play a key role in the creation of distributed system abstraction services, tools, and platforms. You’ll apply your expertise to create careful components and construct tools that will enable hundreds of developers around the firm to create frameworks and scalable solutions that make using Gojek a joy for our users all over the world.

Job Responsibilities:-

• Creating distributed systems that are highly scalable, dependable, and fault resilient
• Improve code quality, product execution, and customer satisfaction on a continuous basis.
• In a global setting, efficiently communicate, cooperate, and work across distant teams.
• Use their knowledge base to strengthen teams across their product.
• Contribute to the improvement of team cohesion and the development of a culture of friendship.
• Refactor applications on a regular basis to ensure high-quality design.
• Collaborate with team members on functional and nonfunctional needs, and disseminate design philosophy and goals throughout the organisation.

Job Requirements:-

• One year of related experience is required. Building apps from the ground up in any object-oriented or functional programming language, such as Java, Golang, Clojure, Python, Ruby, and others.
• Fundamental knowledge of distributed systems, Linux, container technologies, TCP/IP stack, internet routing, and load balancing
• Kubernetes and other cluster orchestrators and schedulers require a basic grasp.
• Understanding and putting Continuous Integration and Continuous Delivery into practise
• Has a fundamental understanding of microservices architecture and RESTful services, and has preferably worked on distributed systems in production.

Eligibility Criteria for PowerSchool Group Recruitment 2021:

• 1-3 years of prior technical support experience
• Salesforce experience is necessary. Proficient in Microsoft Office suite (and Bomgar preferred)
• Experience with CRM is required.
• Strong time management and attention to detail
• Communication abilities that are both oral and written are essential.
• Ability to handle a strong workload and many projects with frequent interruptions and schedule changes Ability to handle a heavy workload and several projects with frequent interruptions and schedule changes
• Keeping a good attitude and developing a collaborative and cohesive work atmosphere are essential.
• Bachelor’s degree or similar work experience is desirable, however an associate’s degree is acceptable.

Job Description:

This position provides technical support for our award-winning K-12 software systems under the supervision of both the supervisor and manager. This job delivers world-class, solution-oriented technical support with a strong emphasis on customer care to ensure optimum customer satisfaction. In order to accurately evaluate, troubleshoot, diagnose, and address software or system related issues, this position demands the person to become familiar with all areas of the application software capabilities. This role will communicate with consumers over the phone and through written communication on the internet.

Job Responsibilities:-

• Through multiple channels, such as case escalations, phone, email, and chat, provides application assistance relating to programme functionality, issue resolution, and system configuration.
• Recognizes both basic and advanced issues, does research, offers answers, and follows up with clients as needed, escalating more difficult situations to the appropriate team.
• Maintains history records and related problem documents by logging and tracking calls using a problem management database.
• Meet or surpass stated goals and objectives.
• Prepares regular statistics reports, such as incident reports from the support desk.
• Consults programmers to explain software issues or suggest programme changes.
• Keep up to date on all important support subjects, such as product knowledge and technical and soft skills.
• May review software and hardware for ease of use and to see if the product will assist the user in their task.
• Provide skilled, high-quality customer service at all levels of interaction, including professional, courteous, and prompt communication.
• Other responsibilities as assigned