Nokia Summer Internship 2022 | Student Intern | MBA/ BBM/ B.Tech/ M.Tech/ MCA

Eligibility Criteria for Teradata Recruitment 2022:

• Bachelor’s/Master s degree in Computer Science or an electronics technology discipline with over 7.0 GPA/70%
• Advance knowledge of Linux, SQL, Windows, mainframe operating systems.
• Knowledge on Host software (MVS, VM etc), disk array architecture, Networking concepts and topology.
• Knowledge on AWS, Azure, Google Cloud is an advantage.
• Teradata Database experience & Certification is a plus.

Job Description:

As a technical support specialist Intern for Teradata’s Base Support team, you will provide hardware and software first level technical support within the Teradata Customers Services (TCS) department of the Teradata division. This position requires 7 X 24 availability and willingness to work in shifts. You will perform troubleshooting activities, escalate problems to the appropriate party(s), identify solutions and communicate the solution to the customer. You will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools. You are required to have both strong technical and interpersonal skills.

Job Responsibilities:

• Accept and respond to incoming calls, incidents and emails.
• Apply search tools to identify previously developed solutions and recognize patterns and symptoms.
• Research problems and analyze issues.
• Identify and share known solutions from knowledge base.
• Help end-users implement solutions.
• Track, monitor and maintain incident progress.

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