Infosys is looking to hire people for Technical Process Executive positions in Pune, Maharashtra. Candidates who have completed an undergraduate degree in BE, B.Tech, B.Sc, or BCA are eligible to apply for this position. Eligible individuals are encouraged to apply. Those who are eligible and interested should therefore apply online. You can apply for this position if you actually want to work for Infosys.

About Infosys :  Infosys is a worldwide leader in technology consulting and services. We help companies in 45 countries develop and implement digital transformation plans. We assist our clients in identifying and solving the correct problems, from engineering to application development, knowledge management, and business process management. Our global workforce of 200,000+ innovators is distinguished by the imagination, knowledge, and experience we bring to every project we tackle across industries and technology.

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Job Description :

Communication and Customer Service Skills

•  Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
• Display Ownership and accountability
• Quickly build trust and confidence with customer
• Own and resolve customer issues efficiently, effectively and empathetically
• Excellent comprehension and articulation skills
• Excellent communication skills verbal and written
• Demonstrate positive attitude
• Willingness to learn and open to feedback