Orange off campus drive 2022 for Automation Engineer | BE/BTech
About Company
As a global IT and communications services provider, Orange Business Services helps companies collaborate more effectively, operate more efficiently and engage better with their customers – connecting their people, sites and machines securely and reliably. Through a unique combination of robust network and IT infrastructure, managed services and professional, reliable people, we do everything we can to offer an outstanding customer experience helping to change business life for the better.
Orange off campus drive 2022: Orange is inviting candidates from BE/BTech for its off campus placement process. With this opportunity, freshers may apply and can start their careers with Orange as Automation Engineer. Interested and eligible candidates need to apply as soon as possible before the apply date. The detailed eligibility, application process and registration process are given below:
Orange off campus drive 2022
| Company Name | Orange Business Service |
| Website | Click here |
| Designation | Automation Engineer |
| Eligibility | BE/B.Tech |
| Job Location | Gurgaon |
| Experience | Fresher |
| Package CTC | Not Disclosed |
| Last date to apply | 12 Jul 2022 |
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Responsibilities
- To generate, analyze and present (deliver monthly, weekly & daily network performance reports to Customer Service Manager (as per agreed deadline)
- To monitor and evaluate usage and traffic management services
- To analyze the operation of customer’s network and to report on Quality of Service
- To work in improvement plans with GCSC/CSM/VPO areas to incorporate in the Service Improvement Program as well as address SIP actions internally that have been agreed with CSM
- To account for compliance with Service Level Agreements (SLA) and provide feedback to Primary CSM
- To monitor service performance and track chronic cases and work towards resolution of these chronic cases
- To support the CSM by advising planned maintenance and how this would affect the supported customer
- To maintain the customer documentation fully updated in the Orange tools (GCDR, Clarify, Fileade etc)
- To actively assist in data integrity issues for the assigned customers.
- To produce the Root cause analysis report for the customer where required
- To act as internal support SPOC for CSMs for assigned accounts
Qualification and Skills required for Orange off campus drive 2022
- Degree Holders with good Telecom / Data / IP Network knowledge.
- Good knowledge of MS-Office (Mainly Excel and Visio). Knowledge of VBA will be an added advantage
- Excellent verbal and written communication skills in English language.
- Knowledge of French language will be an added advantage.
- Strong analytical skills
- Good communication skills
- Customer centric approach
- Quality and process oriented
- Good Problem Solving approach
- Team player
Selection Process of Orange
- Profile Screening
- Online Aptitude Test
- Technical Interview
- Final Interview