Arrow Electronics Recruitment 2022 | IT Service Desk Analyst | BE/ B.Tech – CSE/ IT/ ECE | Bangalore
Company: Arrow Electronics India Pvt ltd
Arrow Electronics Recruitment 2022: Arrow Electronics is a fortune 133 company with 15,700 employees worldwide, Arrow brings technology solutions to a breadth of markets, including Telecommunications, Information Systems, Transportation, Medical, Industrial and Consumer Electronics.
Arrow Electronics was founded in 1935 when a retail store named Arrow Radio opened on Cortlandt Street in the heart of lower Manhattan’s “Radio Row,” the birthplace of electronics distribution. Arrow Radio, established by Maurice (“Murray”) Goldberg, sold used radios and radio parts to retail customers. Other industry pioneers with businesses nearby were Charles Avnet and Seymour Schweber.
Company Website: www.arrow.com
Positions: IT Service Desk Analyst I
Experience: 1-2 years
Job Location: Bangalore
Salary: Best In Industry
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Eligibility Criteria for Arrow Electronics Recruitment 2022:
- Typically requires a 4 year degree and 1–2 years of experience or a 2 year degree and equivalent related experience
- Has no discretion to vary from established procedures
- Has no related work experience or has work experience but requires formal training in theories/concepts in own function
- Works under close supervision
- Knowledge on Database, Windows, Linux/Unix server alerts monitoring
Job Description:
- Help Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed.
Job Responsibilities:
A Tier 1 Help Desk Analyst typically takes the initial inquiry and manages relatively simple hardware, software or network issues.
A help desk analyst spends most of the day performing remote support. This can take several forms:
- Over-the-phone support
- Screen sharing or remote control
- Live chat support
- Email support