PTC Off Campus Drive | Product Analyst | Pune Jobs

Required Qualifications & Skills:-

• Minimum Bachelor/ Masters (BE, ME, BTech, MTech) in Comp Science / Mechanical / E&TC, or relevant stream, Bachelor/Master in Computer Application or related field.   (BCA, BCS, MCA, MCS,)
• Fresher to 2 years of experience in supporting or developing Java based Enterprise application and exposure to Database application
• OCJP certification or Oracle DBA certification is advantage
• Strong written and verbal communication skills

Your Role:-

• Will be responsible for providing efficient and professional service to PTC’s worldwide customers during India Day hours by applying product knowledge on PTC’s PLM product – Windchill, in-line with defined processes and service quality objectives.
• Also responsible for active participation in contributing and evolving the PTC Knowledge Base by writing and publishing technical articles which will be accessible by PTC global customers
• Will be responsible to accelerate PTC customer’s success to go further than they thought possible by providing Technical Expertise and knowledge that help customers achieve business outcomes with PTC Software.

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Your Team:-

• The individual will be part of a highly experienced and energetic Windchill PLM support team located in Pune, India and will support customers across India and Asia.
• The candidate will help to deliver technical solutions and help customers who will develop best in class products and realize the value of the PLM  solution.

Responsibilities(Your Day-to-Day):-

• Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issue with Windchill Products.
• Provide a customer centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
• Developing expert knowledge of the Windchill Installation and Functionality and keep PTC Knowledgebase evolved
• Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customer.
• Assist in the creation and implementation of technical training and documentation related to the above topics
• Collaborate with other offices worldwide to provide first class support for mission-critical customers

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Benefits Summary:-

• While your salary is the major component of your compensation, you also receive a competitive benefits package including:
• Retirement Savings Plan with Company Match
• Employee Stock Purchase Plan (ESPP)
• Healthcare and Dental insurance
• Paid Time Off and Sick Time, Birthday Day-off
• Tuition Reimbursement (Canada, India, Israel, US), Holiday Pay
• Employee Referral Program
• Management and Employee Training Development

How to apply for the PTC Recruitment 2021:

Interested and Eligible candidates can apply this drive in online ASAP.

Application Link: Click Here