Qualys Entry Level Recruitment for Technical Support Engineers at Pune | Off Campus

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About Company: One Platform
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The Qualys Cloud Platform and its powerful Cloud Agent provide organizations with a single IT, security and compliance solution – from prevention to detection to response!

Qualys Entry Level Recruitment:

Job Category

IT Software Jobs

Job Type

Full Time

Salary

As per Company Standards

Job Locations

Pune

Number of Openings

Not Mentioned –

Desired Experience

0-1 year

Batch

2021,2020

Job Positions

  • Technical Support Engineer – Security Applications

 

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Qualification Criteria

  • Bachelor of Science, preferably with a major in Computer Science or equivalent experience.

Job Description

Description

  • In a highly protected environment, the Technical Support Team is responsible for coordinating the fast response of global customer and partner service requests. To achieve high levels of client satisfaction with all transactions, the Technical Support Engineer – Security Applications collaborates closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances.
  • The major responsibility of this position is to guarantee that every customer interaction is a pleasant and professional experience that meets the customer’s needs at all phases of the Qualys customer service life cycle. Building customer relationships and working as part of a team are critical success factors in this position.
  • The role will provide assistance via phone, email, and WebEx for multiple distinct product modules that Qualys provides as a SaaS (Software as a Service) platform https://www.qualys.com/solutions/.
    We are searching for passionate, self-motivated technical individuals that have the willingness and capacity to solve complicated challenges by thinking outside the box.
  • The Technical Support Engineer – Security Applications is the primary point of contact for technical issues and will collaborate with the Development and Quality Assurance teams to resolve them. This position is ideal for someone who thrives in a fast-paced, difficult atmosphere, appreciates delivering world-class support, and is technically motivated.

 

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Qualifications

  • The ideal candidate will have strong hands-on networking knowledge and have previous experience in a technical support role and must be able to adapt quickly to any technical challenge. You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. Candidate must be passionate about security, and individuals with CISSP/CEH or equivalent are preferred. Applicant will have a deep understanding of network services, and how they work from a protocol/configuration level.

Required

  • 0-1 year of experience in a technical support role.
  • Vulnerability Management, Web Application Security/Firewall application support experience is preferred.
  • In-depth TCP/IP understanding.
  • LAN/WAN infrastructures.
  • Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH).
  • Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
  • Outstanding troubleshooting and analytical skills.
  • Excellent written and verbal communication skills.
  • Bachelor of Science, preferably with a major in Computer Science or equivalent experience.

 

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Preferred

  • Experienced with packet capture review and diagnosis.
  • Previous API support and Regex knowledge.
  • Scripting experience (Bash, Python).
  • Knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
  • Oracle and Microsoft SQL knowledge highly desirable.
  • CCNA, MCSE, CISSP, CompTIA Security+, and CEH highly desirable.
  • Bilingual candidates highly desirable (Spanish, French, German, Chinese, Portuguese).
  • Experience with Customer Support and Development Tools (Salesforce, Jira, etc.).
  • Willing to work in rotational work hours.

Important Instructions

How to Apply ?

Eligible and desirous candidates may apply through online mode by clicking the given below link.

 

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